Privacy-policy - Bauer Walser AG

Privacy policy

Bauer-Walser AG takes the protection of your personal data seriously and complies with the statutory data protection regulations. Personal data is only collected on this website to the extent that is technically necessary. Under no circumstances will the data collected be sold or passed on to third parties for other reasons.

The following declaration gives you an overview of how we guarantee this protection and what type of data is collected for what purpose.

§ 1 - Name and contact details of the controller and the company data protection officer

The controller pursuant to Art. 4 (7) of the EU General Data Protection Regulation (GDPR) is
Bauer-Walser AG
Bunsenstraße 4-6
75210 Keltern, represented by
Timo Müller
Phone: +49 7236 / 704 - 0
Fax: +49 7236 / 704 - 270
E-mail: info@bauer-walser.de

You can reach our data protection officer Mr. Markus Staffl at the following address
PC-Service Staffl
Goethestrasse 4
75210 Keltern
Phone: +49 7236 / 6079910
or under the e-mail: datenschutz@bauer-walser.de

§ 2 - Information on the collection of personal data

(1) In the following, we provide information about the collection of personal data when using our website. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behavior.

(2) When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, your name and telephone number if applicable) will be stored by us in order to answer your questions. We delete the data arising in this context after storage is no longer required, or restrict processing if there are statutory retention obligations.

(3) If we use contracted service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail below about the respective processes. We will also state the specified criteria for the storage period.

§ 3 - Your rights

You have the following rights vis-à-vis us with regard to your personal data

in accordance with Art. 15 GDPR, to request information about your personal data processed by us. In particular, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of appeal, the origin of your data if it was not collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information on its details;
in accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us
in accordance with Art. 17 GDPR, to demand the erasure of your personal data stored by us, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims
in accordance with Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR;
in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller
in accordance with Art. 7 para. 3 GDPR, to revoke your consent given to us at any time. The consequence of this is that we may no longer continue the data processing based on this consent in the future and
to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our registered office.

§ 4 - Collection of personal data when visiting our website

(1) When using the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR):

Date and time of access
URL of the referring website
File retrieved
Amount of data sent
Browser type and version
operating system
IP address
The storage period of the data is 7 days.

(2) We process the aforementioned data for the following purposes:

Ensuring a smooth connection to the website,
Ensuring a comfortable use of our website,
evaluating system security and stability and for other administrative purposes.
Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person.

(3) In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard disk and assigned to the browser you are using and through which certain information flows to the body that sets the cookie (in this case us). Cookies cannot execute programs or transfer viruses to your computer. They serve to make the website more user-friendly and effective overall.

Use of cookies:

a) This website uses the following types of cookies or comparable software, the scope and function of which are explained below:

Transient cookies (see b)
Persistent cookies (see c)
b) Transient cookies are automatically deleted when you close the browser. These include session cookies in particular. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

c) Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

d) You can configure your browser settings according to your wishes and, for example, refuse to accept third-party cookies or all cookies. We would like to point out that you may not be able to use all the functions of this website.

(4) We also use analysis services when you visit our website. More detailed explanations are provided below.

§ 5 - Use of our contact form

(1) For questions of any kind, we offer you the opportunity to contact us via a form provided on the website. The following information is required so that we know who sent the request and can answer it:

Surname
First name
e-mail address
Street address
Postcode/city
Country
Further information can be provided voluntarily.

(2) Data processing for the purpose of contacting us is carried out in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntarily given consent.

§ 6 - Surveys

The data from the customer surveys on the quality of our products in accordance with ISO 9001 and ISO 13485 are used to monitor and ensure quality requirements; they are recorded internally and evaluated anonymously. Surveys on our dental products and their instructions for use are required by Regulation (EU) 2017/745 (MDR) in the course of post-market surveillance; this data is also recorded internally and evaluated anonymously. Only in the event of a serious incident must the data be reported to the authorities.

§ 7 - Forwarding of data

Your personal data will not be transferred to third parties for purposes other than those listed below. We only pass on your personal data to third parties if:

you have given your express consent to this in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR,
the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR is necessary for the assertion, exercise or defense of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
in the event that there is a legal obligation for the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR, and
this is legally permissible and necessary for the processing of contractual relationships with you in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR.

§ 8 - Objection to or revocation of the processing of your data

(1) If you have given your consent to the processing of your data, you can withdraw this consent at any time. Such a revocation affects the permissibility of the processing of your personal data after you have given it to us.

(2) If we base the processing of your personal data on the balancing of interests, you can object to the processing. This is the case if, in particular, the processing is not necessary for the performance of a contract with you, which is described by us in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either discontinue or adapt the data processing or point out to you our compelling reasons worthy of protection on the basis of which we will continue the processing.

(3) You can, of course, object to the processing of your personal data for advertising purposes at any time.

(4) You can inform us of your objection using the following contact details:datenschutz@bauer-walser.de

§ 9 - Use of analysis programs

I. Google Analytics

(1) This website uses Google Analytics, a web analysis service of Google Inc (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

(2) The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

(3) You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: tools.google.com/dlpage/gaoptout.

(4) This website uses Google Analytics with the extension “_anonymizeIp()”. This means that IP addresses are further processed in abbreviated form, so that they cannot be linked to a specific person. If the data collected about you is personally identifiable, it is immediately excluded and the personal data is deleted immediately.

(5) We use Google Analytics to analyze and regularly improve the use of our website. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f GDPR.

(6) Information from the third-party provider: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

User conditions: www.google.com/analytics/terms/de.html,

Overview of data protection: www.google.com/intl/de/analytics/learn/privacy.html , as well as the

(7) This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under “My data”, “Personal data”.

§ 10 - Data security

(1) We use the widespread SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser when you visit our website. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.

(2) We also use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

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